Privacy Policy for Casa Nova Solutions
Casa Nova Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our site, our services, and our online platform. This policy applies to all information collected through our website and any related services, sales, marketing, or events.
Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our site, or otherwise contact us.
The personal information that we collect depends on the context of your interactions with us and our site, the choices you make, and the products and features you use. This information may include:
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Personal Information You Provide: This may include your name, address, phone number, email address, and other contact information. It may also include project-related information you share with us to enable us to provide services such as architectural design, project management, or interior design.
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Automatically Collected Information: When you visit our site, we automatically collect certain information about your device, such as your IP address, browser type, operating system, referring URLs, device identifiers, and browsing activity. This information helps us to understand how users interact with our site and to improve our services. We may use cookies and similar tracking technologies to collect this information.
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Information from Other Sources: We may receive information about you from other sources, such as publicly available databases or joint marketing partners.
How We Use Your Information
We use your information for the following purposes:
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To Provide and Improve Our Services: We use your information to provide our services, including architectural design, project management, sustainable building solutions, interior design, and landscaping services. We also use your information to improve our site and services.
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To Communicate with You: We may use your information to communicate with you about our services, respond to your inquiries, and provide customer support.
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For Marketing Purposes: With your consent, we may use your information to send you marketing communications about our services, promotions, and events. You can opt out of receiving marketing communications at any time.
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For Legal and Security Purposes: We may use your information to comply with applicable laws and regulations, to protect our rights and interests, and to prevent fraud and abuse.
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For Internal Business Purposes: We may use your information for data analysis, audits, and other internal business purposes.
Sharing Your Information
We may share your information with the following categories of recipients:
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Service Providers: We may share your information with third-party service providers who provide services on our behalf, such as website hosting, data analysis, email delivery, and customer service. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
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Business Partners: We may share your information with our business partners, such as architects, engineers, and contractors, to provide our services.
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Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
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Affiliates: We may share your information with our affiliates.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Legal Basis for Processing
Our legal basis for processing your personal information depends on the purpose for which we are processing it. We may process your personal information based on your consent, our legitimate interests, or our contractual obligations to you.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the following rights with respect to your personal information:
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Right to Access: You have the right to access your personal information that we hold.
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Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information that we hold.
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Right to Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
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Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
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Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
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Right to Object: You have the right to object to the processing of your personal information, subject to certain exceptions.
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Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
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Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights.
To exercise your rights, please contact us at:
Casa Nova Solutions 78 Avenida Brigadeiro Faria Lima, 12th Floor São Paulo, São Paulo, 01451-001 Brazil
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity on our site. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.
Third-Party Websites
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing them with your personal information.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure.
Children's Privacy
Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our site after the posting of changes constitutes your acceptance of the changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Casa Nova Solutions 78 Avenida Brigadeiro Faria Lima, 12th Floor São Paulo, São Paulo, 01451-001 Brazil
